Frequently Asked Questions
- Includes a unique ginseng complex designed to enhance skin radiance and resilience.
- Features a multi-step routine that maximizes active ingredient absorption.
- Offers daily UV protection along with hydrating and firming benefits.
Description
Ginseng-powered glow + barrier support. Not affiliated or endorsed.
Benefits
1. Signature ginseng complex for radiance & resilience
2. Pre-serum (FCAS) boosts absorption of actives
3. Firming cream comforts & smooths; eye care brightens
4. Daily UV defense for an even, lit-from-within finish
The bundle contains following products:
- [Sulwhasoo] Gentle Cleansing Oil 200ml
- [Sulwhasoo] First Care Activating Serum VI 60ml
- [Sulwhasoo] Concentrated Ginseng Renewing Serum EX 50ml
- [Sulwhasoo] Essential Firming Cream 50ml
- [Sulwhasoo] Concentrated Ginseng Rejuvenating Eye Cream 15ml
- [Sulwhasoo] UV Defense Protector 50ml
How to Use
AM
Cleansing oil (light AM cleanse if needed) → 2) First Care Serum → 3) Ginseng Serum → 4) Cream → 5) UV Defense
PM
Cleansing oil → 2) First Care Serum → 3) Ginseng Serum → 4) Eye Cream → 5) Cream
FAQs
Is this anti-aging? It targets glow, firmness, and overall skin vitality.
Can I add an exfoliant? Yes, 1–2×/week separately.
Fragrance? Sulwhasoo has a mild, herbal scent profile.
Affiliation? Not affiliated; routine is inspired by ginseng-led care.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.

![[Sulwhasoo] UV Defense Protector 50ml-luxifice.com](http://luxifice.com/cdn/shop/files/rose-ginseng-radiance-ritual-inspired-2_{width}x.jpg?v=1774428615)
![[Sulwhasoo] Concentrated Ginseng Renewing Serum EX 50ml-luxifice.com](http://luxifice.com/cdn/shop/files/rose-ginseng-radiance-ritual-inspired-5_{width}x.png?v=1774428615)
![[Sulwhasoo] First Care Activating Serum VI 60ml-luxifice.com](http://luxifice.com/cdn/shop/files/rose-ginseng-radiance-ritual-inspired-6_{width}x.png?v=1774428615)
![[Sulwhasoo] Gentle Cleansing Oil 200ml-cleansing oil-Sulwhasoo-200ml-Luxiface](http://luxifice.com/cdn/shop/files/rose-ginseng-radiance-ritual-inspired-7_{width}x.jpg?v=1774428615)
![[Sulwhasoo] Concentrated Ginseng Rejuvenating Eye Cream 15ml-luxifice.com](http://luxifice.com/cdn/shop/files/sulwhasoo-concentrated-ginseng-rejuvenating-eye-cream-15ml-9_{width}x.jpg?v=1738561694)
