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Frequently Asked Questions
- Contains a unique Youthberry 10 complex fused with vitamins and antioxidants for skin vitality.
- Made with a soft tencel sheet that provides a perfect fit for all face shapes.
- Infused with superprobiotics to restore moisture and enhance skin radiance.
Description
Neogen Dermalogy Probiotics Relief Mask (5 Sheets)
Firming and radiance care with real probiotics, restore moisture and vibrant skin when in a hurry!
Restore skin condition and feel a moisturized, vibrant skin with one sheet mask
A solution for a quick recovery! A non-sticky, watery sheet mask.Quickly provides moisture for a firm and makeup-ready skin.
Soft and vibrant skin with soft and mild probiotics!
Vitamin and antioxidant-fused youthberry 10 complex that makes skin vibrant and revitalizes skin while it packs skin with superprobiotics into a youthful-looking skin
Perfectly fits onto skin!
Light, smooth tencel sheet soft as microfiber that perfectly fits well onto skin
How To Use
1. Cleanse and tone skin.
2. Place sheet mask on skin to fit smoothly.
3. Leave on for 10-20 minutes, then remove mask and massage remaining essence into skin and absorb.
*Use 2-3 times per week. Use daily after cleansing at night.
Ingredients
Hyaluronic Acid
Balances moisture and makes skin firmly.
Ceramide
Builds skin barrier and makes glossy skin.
Lactobacillus
Hydrating and protecting
Bifido Bacterium
Firming
Streptococus Thermophilus
Moisturizing and soothing
Optional ingredient researchExplore 1 tracked ingredient in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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