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Frequently Asked Questions
- Contains a unique blend of 5 Cica ingredients for skin calming and repair.
- Features Tea Tree Leaf extract known for its anti-inflammatory properties.
- Functions as a no-wash exfoliator, simplifying the skincare routine.
Description
A fine microfiber pad that contains abundant highly enriching essence containing Cica Complex and Tea Tree Leaf extract that calms irritated skin resulting from the external environment. It provides gentle exfoliation while soothing the sensitive skin, leaving it moist and smooth.
How To Use
*Use 1 pcs for a day.*
1. After washing the face, take out a pad and gently wipe the entire face except around the eyes.
2. Turn the pad upside down and wipe it in the direction of the skin texture.
3. After use, seal the cap to prevent the pads from drying and finish with your usual skincare routine.
*A no-wash exfoliator, no need to rinse off*
*Suggested use: daily use.*
Ingredients
5 Cica + Tea Tree
Developed to calm irritated skin from environmental aggressors.
5 Cica: Centella Asiatica Extract, Asiaticoside, Madecassic Acid, Asiatic Acid, Madecassoside
PHA, LHA
PHA (moisturizing peeling ingredient) & LHA (pore cleansing peeling ingredient) are both non-irritating daily peeling ingredients that gently exfoliates unnecessary keratin and sebum to create a softer skin texture.
Zinc
Forms a protective barrier that locks in hydration and moisture, while treating skin inflammation and acne.
Optional ingredient researchExplore 4 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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