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Frequently Asked Questions
- Features a calming formula with tea tree and cica to help soothe irritation.
- Contains multiple forms of hyaluronic acid for intense hydration.
- Mild and safe formula specifically designed for sensitive and acne-prone skin.
Description
Benefits
A calming ampoule that replenishes moisture and controls sebum production. Features Tea Tree and Cica to mildly soothe irritation. Suitable for acne-prone skin. Mild formula that is safe to sensitive skin.
How to use
After cleansing and toning, dispense 1-2 pumps of the ampoule and evenly spread it over your entire face.
Ingredients
Water, Glycerin, Propanediol, Methylpropanediol, 1,2-Hexanediol, Polyglyceryl-4 Caprate, Polyglyceryl-6 Caprylate, Rosa Damascena Flower Water, Butylene Glycol, Centella Asiatica Leaf Extract, Centella Asiatica Extract, Acrylates/C10-30 alkyl Acrylate Crosspolymer, Carbomer, Tromethamine, Melaleuca Alternifolia (Tea Tree) Leaf Water, Sodium Polyacryloyldimethyl Taurate, Hydroxyethylcellulose, Caprylic/Capric Triglyceride, Disodium EDTA, Xanthan Gum, Hydrogenated Lecithin, 4-Terpineol, Inulin Lauryl Carbamate, Melaleuca Alternifolia (Tea Tree) Leaf Extract, Butyrospermum Parkii (Shea) Butter, Macadamia Ternifolia Seed Oil, Sodium Palmitoyl Sarcosinate, Hydrolyzed Sodium Hyaluronate, Sodium Hyaluronate, Hydroxydecyl Ubiquinone, Calendula Officinalis Flower Extract, Hydrolyzed Hyaluronic acid, Hyaluronic Acid, Sodium Hyaluronate Crosspolymer, Hydroxypropyltrimonium Hyaluronate, Potassium Hyaluronate, Sodium Acetylated Hyaluronate
Optional ingredient researchExplore 7 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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