Frequently Asked Questions
- Formulated with 95% natural ingredients, ensuring a gentle experience.
- Uses coconut-derived natural surfactants, making it soap-free and less irritating.
- Maintains a healthy skin barrier with its light-acidic formula.
- Contains beneficial extracts like ginseng and rice to nourish the skin.
- Cruelty-free, aligning with ethical skincare practices.
Description
Mild, light-acidic cleanser for every morning! An unscented and moisturizing cleansing gel with a healthy light-acidic formula for your daily morning routine! A healthy pH helps the skin maintain a good barrier and control its balance. Made with natural surfactants from the coconut that will reduce irritation. Cruelty Free, 95% Natural ingredients, EWG-Green Volume: 3.4 fl.oz. (100 ml)
SOAP-FREE natural surfactants from coconuts. : Contains natural surfactants from the coconut instead of synthetic surfactants and leaves the skin moisturized after cleansing. Healthy light-acidic formula for healthy pH: The light-acidic formula keeps skin balance for sensitive skin. Smooth find lather for mild cleansing: The smooth, dense lather minimizes the irritation of skin and defends the skin's barriers.
How to use
Squeeze an appropriate amount onto wet hands to gently create bubbles and massage over skin for about 30 seconds. Wash away with lukewarm water to fully cleanse.
Ingredients
Water, Glycerin, Coco-Betaine, Propanediol, Pentylene Glycol, Sodium Chloride, 1,2-Hexanediol, Xanthan Gum, Hydroxyethylcellulose, Potassium Cocoyl Glycinate, Potassium Cocoate, Oryza Sativa (Rice) Extract, Phyllostachys Pubescens Shoot Bark Extract, Panax Ginseng Root Extract, Aspergillus Ferment Extract Filtrate, Beta-Glucan, Butylene Glycol, Trehalose, Citric Acid, Cyclodextrin, Zanthoxylum Piperitum Fruit Extract, Pulsatilla Koreana Extract, Usnea Barbata (Lichen) Extract, Ethylhexylglycerin
Optional ingredient researchExplore 4 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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