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Frequently Asked Questions
- Contains salicylic acid for effective exfoliation and acne treatment.
- Formulated with Jeju Bija oil known for its antibacterial and anti-inflammatory properties.
- Free from 9 harmful additives, ensuring a gentle experience for all skin types.
What Makes It Special
Gentle and soothing, this lotion helps to improve dull and tired skin, without stripping it of moisture. Use on cleanse and toned face.
- This is a 2023 renewal version of Bija Trouble Lotion.
- A mild lotion for acne and oily skin complex to help control excessive sebum production, along with a lightweight and refreshing milky texture.
- Contains Salix Alba (Willow) Bark Extract and salicylic acid to help remove excessive sebum and slough off dead skin cells.
- Formulated with Torrey Lucifer Seed Oil to calm irritated skin and Jeju Bija oil to maintain moisture-oil balance of the skin.
- Non-obesogenic test and skin irritation test completed.
- Free of 9 harmful additives, including animal-derived ingredients, mineral oil, talc, polyacrylamide, artificial fragrance, artificial colorants and imidazolidinyl urea, TEA and PEG.
Skin Type
All Skin Type
AM/PM
AM-PM-Any Time
How To Use
After using a toner, apply a moderate amount of the product onto the skin and pat gently for better absorption.

Skin Solution
1-Help remove excessive sebum and slough off dead skin cells.
2-Help control excessive sebum production, along with a lightweight and refreshing milky texture.
key Ingredients
Salicylic acid
Salicylic acid is a beta hydroxy acid (BHA) widely used in skincare for its exfoliating properties. It penetrates deep into pores to dissolve excess oil and dead skin cells, making it effective against acne and blackheads. Salicylic acid also has anti-inflammatory properties, reducing redness and swelling associated with acne. Its ability to promote skin cell turnover helps improve skin texture and tone, making it useful for treating hyperpigmentation and fine lines. Overall, salicylic acid is a key ingredient in many skincare products for its ability to unclog pores, reduce acne, and improve overall skin clarity and smoothness
Jeju Bija oil
Full Ingredients
Water / Aqua / Eau, Butylene Glycol, Caprylic/Capric Triglyceride, Methyl Trimethicone, Cetearyl Alcohol, Glyceryl Stearate Citrate, Niacinamide, 1,2-Hexanediol, Polyglyceryl-10 Stearate, Silica, Hydrogenated Coco-Glycerides, Torreya Nucifera Seed Oil, Salix Alba (Willow) Bark Extract, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Glyceryl Caprylate, Fragrance / Parfum, Ethylhexylglycerin, Disodium EDTA, Limonene, Sorbitan Isostearate, Linalool, Tocopherol
Optional ingredient researchExplore 2 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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