Frequently Asked Questions
- Formulated with Jeju Volcanic Lava to help remove stubborn blackheads and whiteheads.
- Contains essential oils like Bergamot, Orange, and Lemon for added skin benefits.
- Designed to tighten pores and leave the skin feeling smooth and soft.
Description
The Face Shop Jeju Volcanic Lava Anti-Dust Pore Cleansing Foam is a deep-cleansing face wash formulated with volcanic ash to help remove excess sebum and daily impurities from the skin surface and pores. Its rich foam is particularly suited to oily or congested-feeling skin.
Benefits
- Helps remove excess sebum and daily impurities.
- Supports pore-focused cleansing for congested-feeling skin.
- Leaves skin feeling fresh and thoroughly cleansed.
- Contains volcanic ash and silica within its cleansing formula.
Skin Types
Normal, combination and oily skin.
AM/PM
AM-PM-Everyday
How to Use
Dispense an adequate amount onto wet hands and lather fully with water. Massage gently over damp face and rinse thoroughly with lukewarm water.
Skin Solutions
- Excess sebum
- Pore congestion
- Daily impurities
- Rough, buildup-prone skin
Key Ingredients
Volcanic Ash: Supports adsorption of excess oil and pore-focused cleansing.
Silica: Complements the formula's oil-absorbing cleansing action.
Full Ingredients
Water/Eau, Myristic Acid, Glycerin, Stearic Acid, Potassium Hydroxide, Lauric Acid, Volcanic Ash, Cocamide MEA, Glyceryl Stearate, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Citrus Aurantium Dulcis (Orange) Oil, Citrus Grandis (Grapefruit) Peel Oil, Citrus Limon (Lemon) Peel Oil, Disodium Cocoamphodiacetate, Lavandula Angustifolia (Lavender) Oil, Menthol, Olea Europaea (Olive) Fruit Oil, PEG-100 Stearate, Polysorbate 20, Rose Flower Oil, Rosmarinus Officinalis (Rosemary) Leaf Oil, Silica, Sodium Chloride, Sodium Lauryl Sulfate, Hexylene Glycol, Sasa Quelpaertensis Extract, Akebia Quinata Extract, Hizikia Fusiforme Extract, Fragrance/Parfum, Alcohol Denat., Disodium EDTA
Optional ingredient researchExplore 3 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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