Frequently Asked Questions
- Contains a blend of hyaluronic acid and collagen for hydration.
- Transforms from a balm to a foaming cleanser for versatile use.
- Mild formula that thoroughly cleanses without stripping moisture.
- Includes natural extracts like Gardenia Florida for added skin benefits.
Description
All-in-one (melting balm+cleansing foam) mild cleanser delivers a thorough deep cleanse without leaving the skin tight or dry.
How to use
1. Scoop out an appropriate amount with a spatula and gently massage onto skin. 2. Add water to create a lather and rinse off with lukewarm water.
Ingredients
Glycerin, Water, Sodium Cocoyl Isethionate, Lauryl Betaine, Coconut Acid, Hy drogenated Olive Oil Decyl Esters, Glycine Soja (Soybean) Seed Extract, Hydrogenated Olive Oil Stearyl Esters, Cynanchum Atratum Extract, Althaea Rosea Flower Extract, Hydrolyzed Hyalu ronic Acid, Hyaluronic Acid, Sodium Hyaluronate, Simmondsia Chinensis (Jojoba) Seed Oil, Hy drolyzed Collagen, Chitosan, Silica Dimethyl Silylate, 1,2-Hexanediol, Sodium Isethionate, Kao lin, Caprylyl Glycol, Mannitol, Ethylhexylglycerin, Caprylic/Capric Triglyceride, Butylene Glycol, Sodium Phytate, Polyquaternium-7, Arachidyl Glucoside, Dextrin, Ceramide NP, Hydrogenated Lecithin, Pentylene Glycol, Octanediol, Dimethylsilanol Hyaluronate, Hydrolyzed Sodium Hyalu ronate, Potassium Hyaluronate, Hydroxypropyltrimonium Hyaluronate, Sodium Hyaluronate Cro sspolymer, Sodium Hyaluronate Dimethylsilanol, Sodium Acetylated Hyaluronate, Capryloyl Sali cylic Acid, Gluconolactone, Panthenol, Dipropylene Glycol, Fructan, Cholesterol, Xanthan Gum, Arachidyl Alcohol, Behenyl Alcohol, Sodium Benzoate, Fragrance, Gardenia Florida Fruit Extract
Optional ingredient researchExplore 10 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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