Frequently Asked Questions
- Waterproof formula resistant to sweat and sebum.
- Intensely pigmented for vivid color performance.
- High resilience sponge tip allows for easy variation in line thickness.
Description
1. Long lasting makeup with a strong powerproof formula
The powerproof formula is resistant to water, sweat and sebum, keeping your eye makeup fresh for longer.
2. Intensely pigmented color
The color stays vivid from opening to the last moment of makeup.
3. Quick & easy cleansing
Allows gentle cleansing without leaving smudges around the eyes.
What else you need to know
1. Easy variation of thickness by resilient sponge tip!
2. High resilience sponge tip provides versatility of rendering, creating thick or thin eyeliner at a single sweep!
3. Recommended for customers who enjoys the diversity in eyeliner styles!
How To Use
1. Hold the eyeliner lightly like grabbing a pen.
2. Lift the eyelid with the other hand and draw the eyeliner by filling in closely to the waterline.
3. After use, close the cap until you hear the clicking sound.
*Tips
1. In case the eyeshadow sticks to the brush, gently wipe off with a tissue.
2. After use, keep the brush heading downwards to enjoy high pigmented eyeliner for a long time.
3. If the content is not discharged smoothly, shake 3-4 times before use.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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