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Frequently Asked Questions
- Contains 100% undamaged Centella Asiatica extract, providing intense hydration.
- Helps reduce excess oil production and soothes blemishes effectively.
- Innovative formulation ensures deep absorption, keeping skin supple throughout the day.
Description
The highly concentrated ampoule, which has the nutritional and efficacy of fermented centella, takes care of the skin healthily with quick sedation on the irritated skin.
AN ALL-IN-ONE AMPOULE: An all-rounder product to help with the replenishment, soothing, softening and rejuvenation of the skin. SOOTHING AMPOULE WITH CENTELLA ASIATICA EXTRACT : Using 100% undamaged, high-quality extracts from Centella Asiatica harvested in Madagascar, this serum offers intense hydration and balances sebum levels, reducing acne, dry patches, skin irritation and prevents signs of aging. MAIN EFFECTS : Soothes blemishes and reduces excess oil production, diminishes the appearance of dark spots and hyperpigmentation, provides deep hydration, and strengthens the skin barrier. HYDRATION LIKE NO OTHER: Thanks to its innovative formulation and its high pure extract concentration, this ampoule seeps deep into the skin, leaving it supple all day long. You will feel the difference from other products that often leave the skin dry after 1 hour.
How to use
After cleansing, put an appropriate amount on a cotton pad or hands. Gently apply in the direction of your skin texture and let it absorb.
Optional ingredient researchExplore 2 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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