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Frequently Asked Questions
- Contains Allantoin Complex for intensive soothing hydration.
- Features patented Cryo Rubber technology for enhanced skin absorption.
- Includes Algae Extract to effectively lock in moisture.
Description
Our intensely soothing innovative two-step calming treatment mask is designed for stressed skin that feels sensitised and irritated.
Dr.Jart+ combines the Allantoin Complex Ampoule with a cooling, moisture locking rubber mask kto help boost absorption of the potent gel-like serum.
The result: Soft, healthy-looking, balanced skin that looks calmed and soothed. The Allantoin Complex Ampoule delivers soothing hydration, with allantoin, a prebiotic complex, and glycerin to relieve the look of stressed skin.
The Cryo Rubber™ Soothing Mask’s instant cooling, patented technology from Korea, helps skin absorption of ingredients.
Specially formulated with moisturising Algae Extract, the two-part mask closely wraps skin to lock-in moisture and soothe skin with moisture.
Single-use, Intense Care Cryo Rubber™ Mask with serum ampoule.
Dermatologist tested.
How To Use
1. Wash and tone face.
2. Apply a generous amount of the gel-like serum in the ampoule directly to skin.
3. Apply the Cryo Rubber™ Mask to the face. Start with the upper portion and adjust gently towards the ears, follow with the lower portion.
4. Leave on for 30 to 40 minutes for maximum absorption. Remove mask, lightly massage in any excess.
Dr.Jart+ Derma Care Tips: Use any remaining serum in ampoule on neck, chest or hands. Put the mask and ampoule in the fridge for 20-30 mins before use for increased cooling effects.
Key Ingredients
Ampoule with Allantoin Complex provides soothing moisture to skin.
Cryo Rubber™ Mask with Algae Extract supports moisture retention.
Full Ingredients
STEP 01 Dr.Jart+ Allantoin 1000 ppm Ampoule: Aqua, Dipropylene Glycol, Glycerin, Caprylic/Capric Triglyceride, Butylene Glycol, Niacinamide, 1,2-Hexanediol, PEG-240/HDI Copolymer Bis-Decyltetradeceth-20 Ether, Glyceryl Stearate, PEG-100 Stearate, Dimethicone, Glycereth-26, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Isohexadecane, Allantoin, Trehalose, Glyceryl Acrylate/Acrylic Acid Copolymer, Ethylhexylglycerin, Betaine, Disodium EDTA, Polysorbate 60, Sorbitan Isostearate, Melia Azadirachta Leaf Extract, Melia Azadirachta Flower Extract, Tocopherol, Potassium Laurate, Macadamia Ternifolia Seed Oil, Mangifera Indica Seed Butter, Sorbitan Sesquioleate, Cetyl Alcohol, Stearyl Alcohol, Allium Cepa Bulb Extract, Asparagus Officinalis Extract, Brassica Oleracea Capitata Leaf Extract, Cynara Scolymus Leaf Extract, Musa Sapientum Fruit Extract, Undaria Pinnatifida Extract.
STEP 02 Dr.Jart+ Cryo Rubber™ Soothing Mask: Aqua, Methylpropanediol, Chondrus Crispus Extract, Glycerin, Ceratonia Siliqua Gum, Potassium Chloride, Xanthan Gum, Dipropylene Glycol, Hydroxyacetophenone, Sucrose, Caprylyl Glycol, Algin, Panthenol, Polyglyceryl-10 Laurate, CI 77891, Melia Azadirachta Leaf Extract, Allantoin, Calcium Chloride, Melia Azadirachta Flower Extract, Dipotassium Glycyrrhizate, Coccinia Indica Fruit Extract, Ethylhexylglycerin, Disodium EDTA, Sodium Citrate, Aloe Barbadensis Flower Extract, Solanum Melongena Fruit Extract, Citric Acid, Xylitylglucoside, Ocimum Sanctum Leaf Extract, 1,2-Hexanediol, Anhydroxylitol, Corallina Officinalis Extract, Curcuma Longa Root Extract, Xylitol, Centella Asiatica Extract*, Glucose, Hydrogen Dimethicone, Tocopherol, Diatomaceous Earth, Kaolin.
Optional ingredient researchExplore 8 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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