Frequently Asked Questions
- Includes a gentle exfoliating cleanser with Centella Asiatica and panthenol for soothing skin.
- Features azelaic acid in the serum to help reduce redness and promote clearer-looking skin.
- Contains ceramides in the moisturizer to support the skin's natural barrier and retain moisture.
- Designed specifically for acne-prone, sensitive skin needing hydration and calming support.
Routine Overview
A simple three-step Korean skincare routine for acne-prone skin that needs gentle cleansing, targeted azelaic-acid care and stronger barrier support. The routine combines a cica-based cleanser with a 10% azelaic-acid serum and a ceramide-rich moisturiser to support clearer-looking, calmer and more comfortable skin without an unnecessarily complex routine.
1. Routine benefits
Torriden Balanceful Cica Cleansing Gel helps remove excess oil and daily impurities while providing gentle LHA-based pore support. [Centellian24] Madeca Azelaic Acid 10+ Calming Serum 30ml combines 10% azelaic acid with niacinamide, panthenol, allantoin, zinc PCA and Centella-derived actives to support clearer-looking skin, oil balance and calmer-looking redness. Illiyoon Ceramide Ato Concentrate Cream provides the final barrier-supporting moisturising step.
2. What results to expect (realistic)
With regular use, skin may feel better hydrated and more comfortable while the appearance of congestion, excess oil, redness and post-blemish traces may gradually improve. This is supportive cosmetic skincare and is not intended to treat or cure acne.
Product Names
[Torriden] Balanceful Cica Cleansing Gel 200ml
[Centellian24] Madeca Azelaic Acid 10+ Calming Serum 30ml
A lightweight serum with 10% azelaic acid designed to help regulate excess sebum, calm visible redness and support blemish-prone skin. Niacinamide, panthenol, allantoin, zinc PCA and Centella-derived ingredients add soothing and barrier-supportive care.
[illiyoon] Ceramide Ato Concentrate Cream 230ml
AM Routine
Step 1: Cleanse gently with [Torriden] Balanceful Cica Cleansing Gel 200ml using lukewarm water, then rinse thoroughly.
Step 2: Apply [Centellian24] Madeca Azelaic Acid 10+ Calming Serum 30ml after cleansing. Start with a thin layer and increase frequency only as tolerated.
Step 3: Apply a comfortable layer of [illiyoon] Ceramide Ato Concentrate Cream 230ml.
Step 4: Finish with a broad-spectrum sunscreen. Sunscreen is not included in this bundle.
PM Routine
Step 1: Cleanse with [Torriden] Balanceful Cica Cleansing Gel 200ml and rinse thoroughly.
Step 2: Apply [Centellian24] Madeca Azelaic Acid 10+ Calming Serum 30ml.
Step 3: Seal in moisture with [illiyoon] Ceramide Ato Concentrate Cream 230ml.
Who is this bundle best for?
Best suited to normal, combination, oily-dehydrated and acne-prone skin that needs targeted blemish and pore support together with barrier care.
How to Use
Use the cleanser and moisturiser consistently. Introduce the azelaic-acid serum progressively if your skin is sensitive or new to active treatments.
Important notes
The Torriden cleanser contains LHA and the serum contains 10% azelaic acid plus additional pore-supportive ingredients. Avoid adding multiple strong exfoliating acids or scrubs at the same time. Reduce frequency if persistent dryness, stinging or irritation develops.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.

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