Frequently Asked Questions
- Features a unique 3-step cleansing system that transforms from a syrup to a creamy latte texture.
- Infused with Matcha-TECA™ for deep detoxification and soothing benefits.
- Dissolves 5 major pore-clogging factors to prevent breakouts.
Description
Keypoint (NEEDS)
- A cleansing oil that completely removes waterproof makeup and deep-seated impurities from your pores, leaving your skin feeling fresh and clean. - Our 3-step pore scaling system instantly dissolves residual impurities and smooths uneven skin texture for a refined complexion. - Featuring a dual-layer formula, a clear oil layer infused with centella asiatica and a green oil layer enriched with matcha. This new-concept double cleansing oil gently purifies and balances the skin.
Product Key Point 1
1. #BlemishMeltingOil dissolves 5 major pore-clogging factors and soothes sensitive, easily irritated skin ✔ If not properly cleansed, oil-based(sebum, makeup) & water-based(sweat) impurities build up, leading to breakouts. ✔ Cleansing oils alone can’t fully remove water-based impurities, so double cleansing is needed, which may irritate skin. ✔ You need a non-irritating, gentle cleanser that removes both oil & water-based impurities in a single step. 2. With 3-Step Cleansing (syrup texture to a latte(milky) texture), deeply detoxify impurities in pores! ① Thick matcha syrup texture clings to makeup and thoroughly cleanses it away ② When massaged, texture transforms into smooth oil that melts away sebum in pores ③ When mixed with water, it quickly emulsifies into a creamy latte texture, washing away any remaining impurities 3. The oil and gel layer containing centella ampoule create glowing syrup-like formula as you shake bottle As you shake the bottle, the active Matcha-TECA™ oil layer and the cleansing gel layer, infused with centella ampoule, create a thick syrup-like formula. This centella combined layers help soothe redness and irritation. 4. Achieve clear, radiant glass skin with the deep pore-cleansing power of MATCHA-TECA™ This synergistic formula combines matcha’s purifying benefits with TECA’s soothing effects to deeply detoxify impurities and sebum, leaving your skin clear and healthy.
How to use
Basic Use
1. Shake well before use to ensure the double-layered cleansing oil is thoroughly mixed. 2. Apply the oil to a dry face and gently massage to dissolve makeup and impurities. Wet your hands slightly and continue massaging until the oil turns milky. 3. Rinse thoroughly with lukewarm water. Depending on your skin condition or makeup level, you may follow with a cleansing foam if desired.
Pro Tip
Use this cleansing oil even on bare skin for blackhead & whitehead melting care. Before your morning wash, apply a generous amount to dry skin, focusing on areas with visible sebum or blackheads. Gently massage in circular motions for about 3 minutes, then rinse off. It melts away hardened sebum trapped in pores without irritation, leaving your skin smooth and refined.
Ingredients
Full Ingredients
Cetyl Ethylhexanoate, Glycerin, Polyglyceryl-10 Diisostearate, Water, Butylene Glycol, Polyglyceryl-6 Dicaprate, Olea Europaea (Olive) Fruit Oil, Camellia Sinensis Leaf Water, Fragrance (Parfum), Ethylhexylglycerin, Vitis Vinifera (Grape) Seed Oil, Ethoxydiglycol, Ocimum Sanctum Leaf Extract, 1,2-Hexanediol, Sodium Citrate, Polyglyceryl-10 Laurate, Fructooligosaccharides, Citric Acid, Asiaticoside, Madecassic Acid, Asiatic Acid, Tocopherol, Epigallocatechin Gallate, Hamamelis Virginiana (Witch Hazel) Water, Capryloyl Salicylic Acid, Lactic Acid, Glycolic Acid, Camellia Sinensis Seed Oil, Niacinamide, Argania Spinosa Kernel Oil, Candida Bombicola/Glucose/Methyl Rapeseedate Ferment, Dipropylene Glycol, Salix Nigra (Willow) Bark Extract, Helianthus Annuus (Sunflower) Seed Oil, Centella Asiatica Leaf Extract, Hydroxyacetophenone, Coffea Arabica (Coffee) Seed Extract, Diospyros Kaki Leaf Extract, Vitis Vinifera (Grape) Fruit Extract, Disodium EDTA, Soymilk, Carthamus Tinctorius (Safflower) Flower Extract, Polygonum Cuspidatum Root Extract, Camellia Sinensis Leaf Extract, Castanea Crenata (Chestnut) Shell Extract, Zanthoxylum Piperitum Fruit Extract, Oryza Sativa (Rice) Extract, Centella Asiatica Extract, Madecassoside.
Optional ingredient researchExplore 15 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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