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Frequently Asked Questions
- Contains Centella Asiatica Extract, known for its powerful soothing properties.
- Clinically verified to provide rapid soothing and cooling relief for sensitive skin.
- Enhanced calming effect achieved from cica extracted through a unique low-temperature process.
- Includes a complex of natural extracts like Ginkgo Biloba and Aloe Vera for added nourishment.
- Formulated with hyaluronic acid to help maintain skin hydration.
Description
dewytree's unique cicamint + soothing and cooling complex. enhanced calming effect from cica extracted at low temperatures for 100 hours. clinically verified soothing & cooling care quickly soothes various skin problems on sensitive skin.
How to use
At the essence step, apply onto the face and spread gently for absorption.
Ingredients
Centella Asiatica Extract, Water, Mentha Piperita (Peppermint) Leaf Extract, Glycerin, Dipropylene Glycol, Propanediol, Niacinamide, Butylene Glycol, 1,2-Hexanediol, PPG-13-Decyltetradeceth-24, Carbomer, Hydroxyacetophenone, Tromethamine, Caprylyl Glycol, Citric Acid, Adenosine, Ethylhexylglycerin, Ginkgo Biloba Leaf Extract, Artemisia Annua Extract, Disodium EDTA, Melia Azadirachta Leaf Extract, Ficus Carica Fruit Extract, Allantoin, Mentha Piperita Oil, Betula Platyphylla Japonica Juice, Madecassoside, Asiaticoside, Melia Azadirachta Flower Extract , Benzyl Glycol, Aloe Barbadensis Leaf Extract, Dioscorea Japonica Root Extract, Laminaria Japonica Extract, Viola Mandshurica Flower Extract, Ulmus Davidiana Root Extract, Hydrolyzed Glycosaminoglycans, Sodium Hyaluronate, Dipotassium Glycyrrhizate, Papain, Madecassic Acid, Asiatic Acid, Sodium Hyaluronate Crosspolymer, Salix Alba (Willow) Bark Extract, Hydrolyzed Hyaluronic Acid, Hydrolyzed Pea Protein, Phytosterols, Hydroxypropyltrimonium Hyaluronate, Lecithin, Squalane, Olea Europaea (Olive) Fruit Oil, Tocopherols , Ceramide NP, Butyrospermum Parkii (Shea) Butter, Hyaluronic Acid, Sodium Acetylated Hyaluronate
Optional ingredient researchExplore 15 tracked ingredients in this formulaDistinctive ingredients are shown first. Common supporting ingredients are still recognised and listed separately.
Shipping from South Korea
Luxiface ships directly from South Korea. Freight is charged per order, and most orders are processed within 0–2 business days. Selected Mexico-fulfilled items ship locally.
- United States: ACI Express with customs duty included.
- Australia, Canada, UK and India: Korea Post or FedEx where available.
- Selected Asian destinations and New Zealand: Korea Post; express options where available.
- UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: Aramex.
- Selected European countries, Switzerland and Norway: Yun Express DDP, about 10 business days. Monaco and Iceland: FedEx DDP.
- Chile, Colombia and Korea-fulfilled Mexico: Yun Express DDP. Mexico-local items use their separate local service.
For DDP destinations, applicable VAT and customs duty are collected at checkout, with nothing additional payable on delivery. For other services, import charges may be payable on delivery unless stated as included.
Selected Korea Post orders may qualify above US$59.99, subject to country and service conditions. DDP freight discounts and any eligible free-shipping codes have separate terms.
After dispatch, you will receive an email with tracking and courier details.
For country-wise rates, shipping offers and customs terms, please read our full Shipping Policy.
Return Policy
At Luxiface, we take product authenticity and customer trust seriously. All products are sourced through trusted supply channels and shipped directly from South Korea.
Due to the nature of skincare, makeup, personal care, wellness, and consumable products, we are unable to accept returns for items once they have been delivered and opened for use.
This is to ensure product safety, hygiene, and quality for every customer.
However, if your order arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible with clear photos of the product, packaging, and shipping label. After reviewing the case, we will arrange a suitable resolution, which may include a replacement or refund where applicable.
We may request additional information or photos to verify the issue before approving a refund or replacement.
For any questions about your order or product eligibility, please contact our support team before use.
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